Person reviewing a financial statement on a laptop with printed documents nearby
Participant guidance

Reading your monthly statement without the jargon

26 February 20265 min read

A guided tour of the numbers that matter on your monthly plan statement — category balances, claim status, and what "committed" really means.

  • Your monthly plan statement is a snapshot of your budget as at the last day of the reporting month
  • "Total allocated" — the total amount in your current NDIS plan for each support category
  • "Spent (paid)" — invoices that have been fully paid to providers; this money has left the NDIA system
  • "Claimed" — invoices submitted to the NDIA via a PACE batch but not yet paid out (typically 2–5 business days to process)
  • "Committed" — invoices approved by your plan manager but not yet included in a PACE submission batch
  • "Remaining" — your allocated amount minus claimed and paid totals; does not yet account for uncommitted invoices in the queue
  • "Uncommitted" invoices are sitting in your plan manager's review queue and have not yet been approved or submitted — they will reduce your remaining balance once processed
  • The pace badge ("On track", "Watch", "At risk") compares your spending rate to how far through your plan period you are
  • "On track" means your spending rate aligns with your plan timeline
  • "Watch" means you are spending faster than expected — at this rate you may exhaust the budget before plan end
  • "At risk" means you are projected to either run out before plan end, or significantly underspend (which may indicate unmet needs)
  • If you see invoices marked "Rejected" on your statement, your plan manager should have already sent you or your provider a written explanation
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